Interest in developing IT Products end-to-end. In a mission on creating impact on Indonesian Society by enabling IT throughout the countries. Building products with hearts and passion.

Here creating blog as my personal writing projects. I would share my personal thoughts and inspirations through this as I currently learning deeper about products, engineering, user experience, data & analytics, and also marketing.

Based in Greater Jakarta Area, as I native in Bahasa Indonesia. Also, speak English as communications and learning Japanese in the free time.

Reach me at [email protected] and LinkedIn.

Experience

Product Operations, Associate Manager at Traveloka

Dec 2021 until now

Working on the Xperience business unit to smoothen operations that involve product (system). Having metrics to reduce issue occurrence. End-to-end system monitoring and improvement from all domains from demand, transaction, integration, and supply end.

• Reducing issue occurrence by analyzing reports from customer, alerts, and internal stakeholders
• Tracking issues and follow up
• Analyzing processes from the business and technical side
• Creating reports and insight for prioritizing product development or operational workaround
• Manage and execute product operations roadmap

Associate Product Manager at EKRUT

Aug 2019 to Feb 2021

EKRUT is leading digital recruitment & headhunting company in Indonesia. Making both talent and employer easier for finding their match.

Responsibilities :

• Created the product vision both internally and with key external partners.
• Developed product positioning strategies.
• Translated product strategy into detailed requirements and prototypes.
• Scoped and prioritized activities based on business and customer impact.
• Worked closely with engineering teams to deliver with quick time-to-market and optimal resources.
• Drove product launches including working with the public relations team, executives, and other product management team members.
• Evaluated promotional plans to ensure that they were consistent with the product line strategy and that the message was effectively conveyed.
• Managed and facilitate all Scrum events throughout all development teams.

SaaS Application Specialist at Aristi Jasadata

Sep 2018 to Aug 2019

Aristi Jasadata is one of companies subsidies under PT Anabatic Technologies Tbk. Aristi provide leading financial managed services and solutions both from software and infrastructure.

Responsibilities

• Managed delivery, operations, and support of SaaS banking application.
• Managed data pooling and maintenance for support purposes.
• Create troubleshooting procedure for software operations.
• Work closely with business analyst and implementor to make sure they deliver maximum output to clients.
• Experiment with automated tools to speed up package deployment.
• Maintaining communication with product and development division and make sure features works properly.
• Maintaining all server administration.

Education

Master of Information Technology at Universitas Indonesia (M.T.I)

Sep 2020 to May 2022

Focusing study on data management, project management, strategic IT management, and IT risk management.

Publication in IEEE Xplore and presented at International Conference of Information and Communication Technology 2022 with the title The Influence of Individual, Process, Technology, and Environment Dimensions on Intention and Actual Usage of PeduliLindungi Application.

Bachelor of Information Systems at Universitas Indonesia (S.Kom)

Aug 2014 to Aug 2018

Learning basic mathematical course, statistics, enterprise programming & architecture solutions, operating systems, and database. Focusing study on information architecture, systems, and management.

Academic Related Activities

• Teaching Assistant (2017) Being teaching assistant for two courses: Operating Systems and Information Systems Analysis and Design.

Non Academic Related Activities

• Head of PMB Fasilkom UI (2016) Creating enjoyable 3-months event for freshmans at faculty level for their adaptation and introduction to university life.
• Open App Challenge Commitee at CompFest 7 (2015), see event description here Held application development events for developers. Partners with Dicoding, The World Bank, Jakarta Regional Disaster Management Board (BPBD Jakarta), and data.go.id.

Certifications

Azure Cloud Developer

Issued on June 2019 and valid until June 2022 See my credentials here Got this scholarship course at Dicoding to learn and hands-on experience on Microsoft Azure platform. Learning how to manage and maintain cloud server at Microsoft Azure.

Publications

The Influence of Individual, Process, Technology, and Environment Dimensions on Intention and Actual Usage of PeduliLindungi Application

Oct 2022 published on IEEE Xplore

See publication here

Abstract The COVID-19 pandemics have become a global phenomenon that has the force to change millions of people’s lives globally. The Government of The Republic of Indonesia through its Ministry of Communication and Informatics is trying to accelerate national recovery by releasing contact tracing applications to the public. The national recovery is the joint force between the government and the public, but the public is reluctant to accept the app in the first place. The goal of this study is to analyze the factors that influence public acceptance of contact tracing applications, named PeduliLindungi. This study was developed based on the Unified Theory of Acceptance and Use of Technology (UTAUT) that mapped into the theory of Health Belief Model (HBM), and privacy calculus as the issue emerges regarding the contact tracing applications because it consumes the users’ sensitive data. The study was conducted with the quantitative method with 519 respondents across Indonesia that have been using PeduliLindungi. The results show that perceived susceptibility, perceived threat, perceived benefits, perceived ease of use, facilitating condition, system quality, and government regulations significantly influence the intentions and actual usage of applications. This study contributes to UTAUT, HBM, and privacy calculus theories, where the factors that influence the intention to the usage of the application were tested. Therefore, on the practical side, this research assists prioritization by the stakeholders to strategize disease handling with the assistance of technology as the public central information.

The Acceptance Model of Health Referral Systems in Indonesia

Dec 2018 published on Heliyon

See publication here.

Abstract Objectives: This study aims to identify a user acceptance model for the health referral system in Indonesia. The following factors classified into dimensions of organization, technology, process, and individual, were examined: patient centricity, regulation, data security, integration, responsiveness, effectiveness, efficiency, personal beliefs, and social influence.

Methods: Quantitative data processing methods were used, including the online distribution of questionnaires to a total of 283 valid respondents who had previously used health referrals. Data processing was performed according to the ordinal logistic regression method using IBM SPSS Statistics 24.0 software.

Results: The user acceptance model fit with a significance of 0.084, while only regulation, data security, integration, responsiveness, effectiveness, efficiency, personal beliefs, and social influence significantly influenced the patients’ acceptance of health referrals.

Conclusions: This study may build awareness in the community regarding the health referral system along with the ideal factors that encourage patients to utilize health referrals. In addition, the provision of health services by health facilities and regulators may take these factors into account so they may provide fair and equitable services for all the people of Indonesia; for example, providers and regulators can improve the utilization of information technology and guidebooks on the health referral system to facilitate communication and standardization among health facilities.